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Sales Assistant

Job in Guildford, Surrey County, GU1, England, UK
Listing for: Salvation Army Trading Company
Full Time position
Listed on 2026-06-04
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Sales, General Retail, Merchandising
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

We are looking for an enthusiastic Sales Assistant to support our shop manager and team of volunteers in making our shop as successful as possible.

Responsibilities
  • Help to maintain high standards of visual merchandising throughout the shop.
  • Assist our customers throughout their visit, from entering the shop to completing their purchase.
  • Actively promote and explain the benefits of Gift Aid to customers and other various promotions.
  • Complete all company paperwork, including cashing up and banking procedures.
  • Encourage and assist in the training of volunteers.
  • Assist in the sorting and preparation of all donated stock.
  • Travel to other shops if part of a cluster from time to time.
  • Support the Shop Manager in all aspects of best practice and Health and Safety Procedures.
  • Be responsible for the daily running of the shop and management of volunteers in the manager’s absence.
  • Ensure that personal behaviour reflects the visions and values of the company.
Qualifications
  • Resilient, supportive, caring, hands-on and enthusiastic.
  • Positive attitude in delivering exceptional customer service.
  • Ability to make a positive change and take pride in maintaining high standards.
  • Adaptable, able to think on your feet.
  • Interest in the environment and sustainability.
  • Engaging personality, desire to succeed and be the best you can be.

Hours: Shift basis Monday - Saturday.

Company Benefits
  • Annual Leave – Starting at 26 days plus bank holidays, with the ability to buy an extra week.
  • Virtual GP Service – Phone consultations available 24 hours a day, 7 days a week, and video consultations from 8am to 10pm.
  • Excellent Pension Scheme – Defined Contribution Scheme, with the company doubling your contributions up to 6% and providing life assurance of 3× your salary.
  • Company Sick Pay – Paid from the end of the probation period and increases during employment.
  • Discounts – All colleagues are entitled to a 25% discount on all original, full priced products sold by SATCoL.
  • Wellbeing Commitment – Commitment to the wellbeing of our teams as our single most important issue.

We are an equal opportunities employer and welcome applications from all sectors.

Registered Company no. 2605817
The Salvation Army registered charity 214779 and in Scotland no. SC009359

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