Retail Specialist

Store Supervisor (Retail)

– Job Description

Job Title          :
Retail – Store   Supervisor
Department     :
Operations
Job Type          :
Full Time
Location          : gurugram

Duties & Responsibilities:

• Provide exceptional customer service by addressing inquiries and ensuring a positive experience.

• Interact with customers to understand their needs and preferences, offering services recommendations and assistance.

• Supervise and lead a team of store employees, ensuring they deliver high-quality service.

• Schedule and coordinate with staff delegate tasks and monitor performance to optimize team efficiency.

• Address and resolve customer and employee concerns promptly, fostering a positive and collaborative atmosphere within the store.

• Generate regular reports on key performance indicators, such as sales trends, customer feedback, and inventory levels, to support decision-making.

• Foster clear communication channels within the team and with higher management to ensure a cohesive and informed work environment.

• Make invoices and bills.
Requirements and skills

• Experience in Retail 1 year to 2 years

• Powerful leading skills and business orientation

• Customer management skills

• Strong organizational skills

• Good communication and interpersonal skills

• Graduate

• Basis MS office