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Turkish Speaking Customer Service Specialist

Job in Gzira - Malta
Posted by TipBet
Full Time position
Listed on 2019-07-19
Job specializations:
  • Customer Service
    Call Center, Customer Service Rep, Web Support
  • Language/Multilingual
    Turkish Speaking
Job Description & How to Apply Below
Job Description
The Customer Support Service team member will possess exceptional communication skills and ability to assist customers in making correct use of our products and to increase customer retention. Customer support service will be provided via Live-Chat, E-mail and phone.

• Cooperate with Customer service team leader and provide feedback to team leader, traders and support team
• Help to solve customer queries without ticket escalation and increase customer satisfaction
• Translate queries from English to Turkish and vice-versa
• Keep customers constantly informed about and interested in our online sportsbook, casino & virtual games products
Position Requirements
College,   3 to 4 Years work experience
• Fluent Turkish and English language, both written and spoken
• Experience in sports betting or casino customer service
• Professional communication skills
• Flexibility to work shifts, weekends, public holidays and overtime if necessary
• Good computer literacy and fast typing on a keyboard
Required Language Skills:
  • Turkish - Very good
  • English - Very good
Additional Information / Benefits
• Working and living on the sunny island of Malta
• Great team atmosphere with a couple of Turkish speaking team members
• Competitive salary
Contact Information
Contact Name: Tipbet Limited
Preferred method of contact: Email with CV via Application Box below.
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