Case Manager - NGRI

Annual Salary $49,612

Work Schedule:
Monday - Friday 8:30 am to 5:00 pm

Join the Hampton-Newport News Community Services Board as a Case Manager on the Discharge Planning team, working directly with the NGRI cases. This position offers an exciting opportunity to make a long-lasting impact on the lives of individuals in the community. You will work collaboratively in a supportive onsite environment, enhancing your professional growth while delivering high-quality support.

You will receive great benefits such as Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Paid Time Off, and the Virginia Retirement System (VRS).

Since 1971, the Hampton-Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News, Virginia, offering a comprehensive array of programs for both children and adults living with mental illness, developmental disabilities, and/or substance use disorders.

As a Case Manager, you will closely monitor the progress of NGRI individuals throughout their admission to state hospitals. Through ongoing case management, you will collaborate with the legal system and mental health providers to develop appropriate discharge plans that support recovery and successful reintegration into the community.

Your responsibilities include conducting comprehensive assessments through interviews with clients, family members, and other care providers, as well as developing individualized treatment and service plans. You will advocate for client needs by coordinating with multiple stakeholders, assist clients in obtaining essential resources such as housing, food, and medical services, and facilitate transitions and relocations as needed. You will regularly monitor client progress and behaviors, provide supportive counseling, and deliver crisis intervention when necessary.

Additionally, you will participate in discharge evaluations, complete required case management documentation, and consult with interdisciplinary professionals on complex behavioral cases to ensure each client receives compassionate, coordinated, and effective care.

To excel as a Case Manager NGRI, you will need:

• Bachelor's degree in Human Services, such as Social Work, Psychology, Sociology, or Counseling.
• One (1) year experience in case management services working with adults living with a mental illness.
• Valid Virginia Driver's License.

Additionally, candidates should possess thorough knowledge of interviewing techniques and supportive counseling principles, alongside an understanding of social casework principles. Familiarity with community resources and programs for developmental disabilities, mental health, and substance use disorders is crucial, as is knowledge of the symptoms and behavioral characteristics of the population served. Most importantly, candidates should have the ability to establish rapport with clients and their families, alongside evaluating behavioral observations.

If you think this job is a fit for what you are looking for, great! We're excited to meet you! The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.