Our Uniflex division is growing and we are looking for a dynamic team member to set our business apart from others by providing excellent service and support to our customers and sales representatives.
As an experienced Customer Service Representative you will be responsible for working with the outside sales team and their customers in the research, price quote and order placement of custom printed orders.
-Coordinate customer requirements to include: order entry, customer quotes, shipping, inventory management as needed.
-Accurately enter orders based on customer specifications and follow up with customers as necessary
-Participate in team environment, ensuring proper service to customers at all times
-Troubleshoot problems by coordinating efforts with all related departments to ensure customer satisfaction.
-Maintain core product and vendor knowledge to provide creative ideas for customers and up-selling opportunities.
- Experience in the Promotional Products industry is a plus.
-2-4 years of Customer Service/Sales Support experience
- In-depth understanding of sales principles and customer service practices
- Packaging experience a plus
-Strong organizational skills and multitasking skills with attention to detail
-Excellent customer relations skills
-Basic Microsoft office knowledge
- Professional demeanor, confident and self - motivated.
We offer a competitive wage, complete benefits package and product and system training. Friendly co-workers in a small office environment . EOE
M- F 8 am - 5 pmCompany Description
Uniflex is a 50 year old division of the 100 year old S.Walter Packaging corp. We work with our distributors to provide packaging to companies like Disney, Coca-Cola, AT&T, Apple, Nieman Marcus, Ringling Brothers, and many more. We are a small team and growing in Hauppauge with a family like workplace. Hours are 8am to 5pm with a one hour lunch break.
Benefits: We offer: Medical, Dental, Vision, Life insurance, 401k