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4 days ago 1. Customer Support Advisor - Swedish speaking Job in Cork - Ireland

Customer Service/Help Desk

Posted: 8 Sep 2021 - Weekly Hours: 39 Role Every single day, people do amazing things at Apple. Here’s your opportunity to do significant...

Customer Support Advisor - Swedish speaking Job

Posted by Apple
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5 days ago 2. Customer Service Advisor – Greek Speaking Job in Cork - Ireland

Customer Service/Help Desk, Retail

Posted: 7 Sep 2021 - Weekly Hours: 39 Role Every single day, people do amazing things at Apple. Here’s your opportunity to do significant...

Customer Service Advisor – Greek Speaking Job

Posted by Apple
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5 days ago 3. Customer Support Advisor - Norwegian speaking Job in Cork - Ireland

Customer Service/Help Desk

Posted: 2 Sep 2021 - Weekly Hours: 39 Role Every single day, people do amazing things at Apple. Here’s your opportunity to do significant...

Customer Support Advisor - Norwegian speaking Job

Posted by Apple
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1 week ago 4. German Customer Service Job in Cork - Ireland

Customer Service/Help Desk

Position Overview - As a Customer Support Agent in a fintech industry you will master the skills of effective - communication, problem...
Skills Needed: Competencies and Responsibilities:

● Customer Service - Operational Beauty is one of our client core values will resonate with you, making you attentive, empathetic, caring, friendly and helpful team member, who supports external clients via phone, email and chat as well as being an asset to the internal colleagues. Always aiming to deliver outstanding support to our community and going above and beyond in your day-to-day duties.
● Drive for Results - This role will bring a strong level of ownership for your personal
success in reaching your targets daily. You will go the extra mile to find
creative solutions to accommodate customer requests and part of your role in this
project, you will answer inbound calls and emails from customers in an efficient and
timely manner. You will troubleshoot, negotiate, and provide information and solutions to
customers and do so with the highest standards of professional customer care.
● Resilience- You will enjoy working in a dynamic fast paced environment where you are
ready to step outside your comfort zone from time to time. We believe there is no failure,
there are only opportunities to embrace and learn from new experiences as we move
forward. This role will bring a high level of accountability and you will thrive under
pressure.
● Communication - You will be able to communicate effectively and efficiently with all of our
users who are seeking your help or advice. Your communications skills are critical for
strengthening the relationships with our users. You will have contact with users through
inbound & Outbound calls, Chat and Email channels.
You are a perfect match to what we are looking for if you find yourself constantly striving for more
and doing your best every day to achieve excellent results
Requirements:
● Fluency in German & English (both written & verbal)
● Ideally will have third level education in one of the following; Journalism, Visual
Communications, Computer Science/ Web Design, Linguistics/Languages, Humanities,
Commerce, Finance
● Previous support experience
● Excellent problem-solving abilities
● Empathetic and can communicate in a caring and friendly manner
● Strong time management skills and motivation to exceed expectations
● Enjoy working in a fast paced environment
● Strong team spirit with a passion and drive to help users and to deliver the best customer
experience
● Comfortable working with computers and phones and the ability to work with multiple
systems and the ability to learn and adapt to new ones

German Customer Service Job

Posted by HeadHunt International
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