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Customer Service Administrator
Job in
Hemel Hempstead, Hertfordshire, HP3, England, UK
Listed on 2026-04-10
Listing for:
Cobham Consulting
Full Time
position Listed on 2026-04-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
My client is looking for a customer services administrator to deal with all customer queries, in a professional and courteous manner, including receiving incoming calls, taking telephone orders, promoting new products and encouraging repeat orders
Duties to include:- Prepare customer daily sales orders ready for dispatch by the warehouse team, ensuring products, pricing and credit terms are correct.
- Maintain up to date customer records.
- Ensure Health & Safety policies and procedures are adhered to at all times.
- Liaise with new and existing Customers regarding their queries, placing orders etc.
- Liaise with Customer Services Manager regarding customer orders/queries/warehouse related queries.
- Liaise with the Finance Manager regarding more complex financial queries.
Experience:
- Previous experience in a customer focused role required.
- Vocational qualification in customer services is desirable.
- Good understanding of Microsoft Word and Outlook.
Experience of Sage accounts package desirable but not essential
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