Area Field Supervisor

Description

• Schedule personnel to ensure adequate coverage at all times.
• Work a minimum of 32 hours per week on-site.
• Minimize non‑billable overtime by scheduling efficiently.
• Cover shifts as needed for call‑outs, emergencies, or shortages.
• Oversee Site Supervisors and provide ongoing training, guidance, and support to assigned guards.
• Conduct initial training for new personnel and coordinate badging when required.
• Perform all regular duties expected of a guard assigned to client facilities, when necessary.
• Conduct interviews for guard candidates and coordinate with HR on hiring decisions.
• Notify HR of potential staffing gaps or excess overtime.
• Conduct quarterly performance reviews for assigned guards, counsel based on findings, and issue disciplinary action in accordance with company policy.
• Conduct random spot checks to ensure compliance with client and company policies.
• Serve as the primary point of contact between Falken Operations, clients, and the guards under your supervision.
• Attend on-site and virtual meetings as required.
• Maintain and update Falken‑Client information and call lists.
• Coordinate with logistics to ensure guards are properly uniformed and equipped.
• Report violations of company policy by assigned personnel and take corrective action per Falken Operations directives.
• Submit a weekly brief with important information (turnover, scheduled time off, concerns, etc).

• Ability to maintain required secret clearance level.