Senior In-House Sales Manager

Exploria Resorts is seeking a highly motivated Senior In-House Sales Manager to join the team at Summer Bay Orlando by Exploria Resorts.

What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long
- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!

Senior In-House Sales Manager

Location:

Summer Bay Orlando by Exploria Resorts

Employment Type:

Full-Time

Job Summary The Senior In-House Sales Manager is a high-impact leadership role responsible for driving overall sales performance, leading in-house sales operations, and delivering an exceptional guest experience. Reporting to senior leadership, this role oversees all aspects of the sales floor while directly managing and developing Sales Managers and Sales Consultants.

This leader sets the tone for a high-performance culture—balancing strategic direction with hands-on coaching—to consistently exceed revenue goals, improve efficiencies, and uphold the highest standards of integrity and customer satisfaction.

Responsibilities and Duties Sales Leadership & Performance Lead, manage, and develop the In-House Sales team to consistently meet and exceed sales goals and revenue targets

Drive daily sales floor operations, ensuring proper management coverage, TO support, and efficient tour flow

Meet and exceed monthly sales budgets, including revenue, volume, and cost objectives

Analyze performance metrics, identify trends, and implement action plans to improve results

Conduct and support sales presentations and closings as needed

Coaching, Training & Development Recruit, interview, and retain top-performing sales talent

Train, mentor, and coach Sales Managers and Sales Consultants to maximize performance and closing success

Provide real-time coaching, including ride-alongs and TO support

Foster a culture of accountability, engagement, and continuous development

Operations & Strategy Execute company sales processes in alignment with brand standards and compliance guidelines

Track daily performance metrics, prepare reports, and communicate results to leadership

Partner with senior leadership to develop and execute strategic sales initiatives

Manage sales incentives, contests, and performance programs

Identify operational gaps and implement solutions to improve efficiency and revenue outcomes

Guest Experience & Culture Ensure delivery of an exceptional guest and owner experience

Promote a positive, professional, and results-driven team environment

Lead by example with integrity, professionalism, and a strong commitment to company values

Qualifications and Skills7–10+ years of Timeshare Sales experience, including In-House Sales3–5+ years of Sales Management experience (Senior-level preferred)
Proven track record of driving sales performance and leading high-performing teams

Strong recruiting, coaching, and leadership capabilities

Advanced understanding of sales strategies, closing techniques, and training methodologies

Ability to analyze data, develop strategies, and execute against business goals

Active Florida Real Estate License (required)
Excellent communication, organizational, and problem-solving skills

Professional demeanor with strong time-management abilities

Availability to work weekends and holidays as needed

Ability to stand and/or walk for extended periods#INDND
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