Service Inspection Coordinator

Overview

Why Highmark Residential?

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

What Highmark can do for you:

• Help you achieve your goals by continuous professional development and regular career progression sessions
• Competitive pay for the market
• Monthly bonus opportunities for all site associates
• 30% associate rent discount
• Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
• Company‑provided life insurance, short term and long term disability coverage
• Flexible Spending accounts
• 401(k) eligibility after 90 days, with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off available to use after 90 days
• 10 paid holidays
• Paid parental leave

Why we need you:

The Service Inspection Coordinator works with the Construction Manager, Community Directors, Service Managers, Regional Managers, Asset Managers and Regional Vice President to oversee community adherence to audit requirements.

Essential functions include (but are not limited to):

• Develop and conduct preliminary site assessments in advance of required LIHTC inspections, including HUD REAC, state, local and lender
• Produce action list, scope, nature of maintenance work and timeline for onsite maintenance associates and outside vendors to ensure timely completion
• Work with Service Managers to troubleshoot large or extensive property repairs
• Coordinate final inspection, documentation and construction close out process
• Track and facilitate audit findings from first notice to completion
• Follow construction policies and procedures in accordance with local and state law.
• Submit annual Capital Budgets in conjunction with the Regional Manager and/or Senior Regional Manager, Construction Manager, Regional Vice‑President and Asset Manager
• This person must have a good understanding of the construction industry, including a working knowledge of labor and material costs.
• Interview and train new Service Managers
• Develop working relationships with auditors, architects, engineers, city building officials
• Assist Construction Manager in contract negotiations, capital expenditures and project oversight.
• This person should be flexible for travel and willing to take on new tasks as they arise
• Provide support for on‑site maintenance staff as a mentor/trainer
• Other responsibilities include developing cost effective programs to save operating costs, working on property Due Diligence Teams for acquisitions, ensuring supervisors are current with EPA, CPO and CAMT certifications.

Qualifications:

• College degree preferred
• Knowledgeable of all phases of apartment maintenance and construction, including a working knowledge of labor and material costs. Knowledgeable of the Uniform Physical Condition Standard.
• Experience in responding to requirements of LIHTC inspections, including HUD, REAC, state, local, and lender
• Minimum 5 years experience in this industry.
• Good communication skills, Bi‑lingual in Spanish preferred
• Valid Driver's license.

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