IT Program Assistant

Job Description

Position Summary:

Ravinia Information Technology is seeking a part‑time IT Program Assistant for the 2026 fiscal year. The person in this role will provide technical support to staff, install software on desktop operating systems, set up computer and network equipment, run reports, organize hardware inventory, and support technology projects.

• Serve as a member of the Ravinia IT support staff
• Provide first responses to employees regarding software and hardware issues
• Optimize desktop computers as instructed by system administrators
• Assist in the deployment of new computer equipment
• Organize and document spare computer hardware inventory
• Document technical issues
• Run or compile reports
• Pick up IT mail and small packages
• Handle audio/visual and printer support for Ravinia staff
• Assist IT team on small projects and tasks as needed

• Able to manage tasks efficiently while adhering to organizational procedures and standards
• Customer service skills
• Research and problem‑solving
• Lift, arrange, and connect computers, monitors, and peripherals
• Ability to collaborate and work on a small team
• Perform tasks independently across a physical campus environment
• Comfortable supporting remote users

• High school diploma or equivalent
• Experience with Windows and/or Apple computer hardware and software
• Experience using web‑based applications
• Prior work experience

Schedule:

Part‑time, 4–6 hours per day, Monday through Friday, up to 29 hours per week during regular business hours.

Office

Location:

Ravinia Offices, 418 Sheridan Road, Highland Park, IL (on‑premises).

Eligible for the Illinois Paid Leave plan.

Ravinia is an Equal Opportunity Employer. We strive to create and sustain an equitable and inclusive environment for all employees. Ravinia does not discriminate on the basis of any protected status under federal, state, or local law. We encourage individuals of all identities and abilities to apply.