Assistant Manager, Retail - IL Hillside, IL; Hillside, IL

Overview

We are looking for Assistant Managers who want to inspire customer wonder! You will work in partnership with our General Managers to create a WOW experience for our A-Glazing customers. You will also provide overall support with shop operations, foster a culture of teamwork, develop staff members' abilities and competencies, and meet and exceed the goals of the shop established for your location.

Your long‑term objective will be to develop your skills on your journey to becoming a General Manager here at Krispy Kreme.

• Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions.
• Assist with in‑shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
• Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive‑thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

• High school diploma or equivalent.
• Five (5) years of experience in a job involving food service or retail industry.
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• At least 2 years of management experience.
• Must be 21 years of age or over.
• Valid driver’s license.
• Effective communication skills, both written and verbal.
• Travel requirements: 0‑10%.
• Must be authorized to work in the US without sponsorship.

• Exerting up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects.
• Exposure to internal and external environmental conditions, fluctuating temperatures and noise levels, known allergens including nuts, non‑air‑conditioned production, and noise in a production and/or processing area.

• Weekly Pay
• Career opportunities— we are growing!
• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401(k) plan
• PTO
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Assistant Manager of Retail starting pay is $22.00 per hour.