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Customer Service Officer - Freight . - Besteam Personnel Consultancy

Job in Hong Kong
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Company: Besteam Personnel Consultancy Limited
Full Time position
Listed on 2019-09-22
Job specializations:
  • Customer Service
  • Logistics
    Logistics Manager, Shipping, Supply Chain, Supply Chain Management
Job Description & How to Apply Below
Position: Customer Service Officer - Freight ... - Besteam Personnel Consultancy Limited

Diploma or above in Logistics, Supply Chain Management or related disciplines;

At least 3-year hands on experience in the field of Freight Forwarding with at least 1 year supervising experiences

Candidate with background in an in-house logistics environment will be an advantage;

Good command in both written and spoken in English and Putonghua;

Self-motivated, responsible and a good team player;

Proficient in Microsoft Office applications.

Candidates with less experience will be considered as Assistant Customer Service Officer

Job Duties:

Assist to Customer Service Manager in supervising the delegated sub-team of Customer Service Executives

Act as overall backup to Customer Service Manager on assigned and urgent matters during his absent

Control Tower of all matters in relating to Key Accounts in Customer Service Team

Handle routine enquires & complains in a professional and effective manner

Maintain manual/system quotations and prepare regular reports for customers and Customer Service Manager

Participate in ad-hoc projects assigned by supervisor.
Position Requirements
Less than 1 Year work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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