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Manager, Deposits and Banking Services​/Infrastructure Development - Deposits and FX

Job in Hong Kong
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Company: Hang Seng Bank Limited
Full Time position
Listed on 2019-12-09
Job specializations:
  • Management
    Administrative Management, Operations Manager
  • Business
    Business Management, General Business
Job Description & How to Apply Below
Position: Manager, Deposits and Banking Services (Infrastructure Development - Deposits and FX)

Description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Manager, Deposits and Banking Services (Infrastructure Development - Deposits & FX)

Customer Value Management - Deposits, Transactional Banking & FX

We are currently seeking a high caliber professional to join our department as Manager, Deposits and Banking Services (Infrastructure Development - Deposits & FX)  

Principal responsibilities:

  • Manage and execute implementation of deposits & FX infrastructure change initiatives, ensure quality deliverables which meet internal and external customers’ requirements

  • Plan, formulate and deliver business strategic KPIs or initiatives aimed at achieving seamless customer experience, streamlining the end-to-end operation process and sustaining business growth and retaining competitive edge of deposits & FX products and services

  • Maintain timely communication with IT teams and various stakeholders throughout the project lifecycle to ensure requirements are aligned with business objectives

  • Partner with and gear up various departments to initiate business initiatives and devise action plans to address the changing customer concerns and business needs

  • Prepare relevant strategy papers, business proposals and reports for presentation to senior management

  • Keep abreast of the latest compliance requirements of the Group, Bank and regulatory authorities, initiate necessary internal and external communication plan, internal procedural and system changes

  • Qualifications

    Requirements

  • University Degree in Finance or other relevant disciplines/qualifications

  • Minimum six years' experience in Cash FX/retail products development 
  • Prior experience in retail digital channel development or multi-functional projects would be an asset
  • Ability to think strategically and to innovatively shape and communicate new concepts to meet business growth needs and opportunities
  • Excellent Project Management skills including ability to manage multiple projects simultaneously with strong problem solving and influencing skills
  • Numerate individual, highly effective communicator across various stakeholders at different levels within the organization, with excellent interpersonal skills
  • Able to navigate conflicting priorities
  • Proficiency in both English and Chinese
  • Position Requirements
    Less than 1 Year work experience
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