IT Service Desk Manager: Lead Incident & Support Excellence
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-06-07
Listing for:
Talos Energy LLC
Full Time
position Listed on 2026-06-07
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Project Manager, Systems Administrator, IT Support
Job Description & How to Apply Below
Talos Energy LLC is seeking an IT Service Desk Manager to oversee the daily operations of the IT Helpdesk in Houston. This role involves managing a team of six, ensuring effective incident management, request fulfillment, and problem resolution to enhance user experience.
The ideal candidate should have over 5 years in IT service delivery, strong customer service skills, and knowledge of ITIL processes. The position focuses on continual improvement, communication, and collaboration with cross-functional teams.
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