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Sales Lead - Deer Park Town Center

Job in IL Illinois - USA
Company: pandora
Full Time position
Listed on 2021-03-26
Job specializations:
  • Retail
    Retail Sales
  • Sales
    Sales Manager, Retail Sales
Job Description & How to Apply Below
Location: Deer Park

Full Time Sales Lead - Deer Park Town Center

Created: 16-06-2020

Deadline: 22-09-2020

Category: Retail

Location: Deer Park, Illinois

The primary responsibility of the Sales Lead is to Support Management in general operations of the store to ensure a great customer experience and maximum profitability.

Essential Functions:

⦁Supervises associates engaged in all selling and operational activities, including inventory management, ringing POS transactions, and in performing services for customers.

⦁Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.

⦁Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.

⦁Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential

⦁Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.

⦁Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.

⦁Supports and administers receipt and dispatch of inventory and supplies according to company policy.

⦁Models selling expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

⦁Builds and maintains a solid customer following through building loyalty and clienteling.

⦁Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management

⦁Participates in and facilitates visual directives including execution of planograms and merchandise replenishment.

⦁Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.

⦁Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.

⦁Other duties as assigned/required

Job Requirements:

⦁Must be 18 years of age or older.

⦁Must have a high school diploma/GED Must have 1-3 years; retail experience (Sales; Luxury or Jewelry Sales preferred)

⦁Excellent communication skills

⦁Excellent customer service skills

⦁Strong organizational skills and ability to multi-task in a fast-paced environment

⦁Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives.

⦁Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

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Position Requirements
Less than 1 Year work experience
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