Territory Manager :NMN

Location: Neemrana

Key

Roles & Responsibilities :
Sales Strategy & Planning
. Develop and implement short-term and long-term sales strategies aligned with organizational revenue and profitability goals.
. Forecast sales trends, set performance targets, and devise action plans to achieve growth objectives across all product categories.
. Collaborate with the Regional Sales Head - Product to identify opportunities for new offerings or product modifications to drive revenue.
Sales Operations & Performance Management
. Monitor branch sales performance against targets, analyse deviations, and implement corrective measures to ensure consistent growth.
. Oversee the sales process to ensure compliance with Standard Operating Procedures (SOPs) and best practices.
. Drive revenue growth through effective channel partner management, including performance tracking and support initiatives.
Client Relationship Management
. Build and maintain strong relationships with key clients, decision-makers, and business partners to enhance customer satisfaction and retention.
. Negotiate rates, service terms, and offers in consultation with the Branch Head, ensuring adherence to pricing and profitability guidelines.
Financial Management
. Ensure timely collections and manage account receivables to meet financial targets and maintain healthy cash flow.
. Support the Branch Head in achieving overall profitability through effective cost control and revenue optimization.
Team Leadership & Capability Building
. Provide direction, coaching, and support to the sales team to drive performance and productivity.
. Ensure adequate staffing levels and foster a high-performance, target-oriented culture.
. Support capability-building initiatives, including sales training, skill enhancement, and performance evaluation programs.
Qualifications &

Experience:

Education :
. Bachelor's degree in business administration, Marketing, Sales, or a related field a Master's degree (MBA) is preferred.
. Relevant certifications in sales management or marketing are advantageous.
Experience :
. 3-5 years of experience in sales, marketing, or business development roles.
. Proven track record of driving revenue growth and managing branch operations within the logistics or express delivery industry.
. Strong experience in developing and executing strategic sales plans, monitoring performance metrics, and achieving financial targets.
Skills & Capabilities:
Technical

Skills:

. Proficiency in sales management techniques and strategies.
. Strong understanding of market analysis and competitive landscape.
.

Experience with data analysis and reporting tools to monitor sales performance.
. Knowledge of logistics and express delivery industry practices.
. Ability to develop and implement effective marketing plans.
Key

Competencies:

. Strong leadership skills with the ability to motivate and develop a high-performing sales team.
. Excellent communication and interpersonal skills for building customer relationships.
. Strategic thinking and problem-solving abilities to drive sales performance.
. Adaptability and resilience in responding to changing market conditions.
. Customer-focused mindset with a commitment to delivering high-quality service and solutions.
Key Performance Indicators:

KRAs
KPIs
Revenue Growth
- % achievement of branch revenue targets
- % increase in overall sales volume year-over-year
- Revenue generated from new customer acquisitions
Customer Engagement
- Customer satisfaction score (NPS or similar metrics)
- % of customer complaints resolved within defined turnaround times
Operational Efficiency
- % adherence to operational cost targets (OCPK and OCPM)
- % of on-time deliveries
Team Development
- Employee engagement scores within the sales team
- % of team members participating in training and development programs
Market Expansion
- Number of new clients acquired in targeted segments
- % increase in market share for assigned product categories
Compliance and Reporting
- Timeliness of sales reporting to senior management
- % adherence to compliance standards and internal policies
Performance Management
- Adherence to performance management system timelines for sales staff
- % of sales team meeting or exceeding…