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Customer Service Representative

Job in Indianapolis - Marion County - IN Indiana - USA
Full Time position
Listed on 2019-07-12
Job specializations:
  • Finance
    Accounting and Finance
  • Banking
Job Description & How to Apply Below
Job Description

Essential Job Duties of the Customer Service Representative

  • The CSR will serve as the first point of contact to 30,000 union members in Indiana
  • The CSR will provide excellent customer service to union members
  • The CSR will follow-up with union members
  • Answers phones and researches inquiries.
  • Researches and documents/updates databases.
  • Provides information to internal and external customers.
  • Work in fast paced environment
  • Operates personal computers, printers, fax machines, telephones, copy machines and other commonly used office accessories/equipment.
  • Perform other related duties as assigned
Company Description

Cunningham Agency is an independently owned and operated union label insurance company. AIL is a member of Torchmark Corp. (TMK), a financial services holding company listed on the New York Stock Exchange. AIL has been in business since 1951 and has a financial of A+ (Superior) for Financial Strength from A.M. Best. AIL is an international company with over 6,000 employees and 300 offices in United States, Canada, Ireland and New Zealand. We work with a niche market of over 30,000 groups representing members of labor unions, credit unions and associations to provide supplemental benefits.

Position Requirements
Less than 1 Year work experience
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