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Senior Customer Service Specialist - Client Success

Job in Indianapolis - Marion County - IN Indiana - USA , 46202
Company: Wolters Kluwer
Full Time position
Listed on 2021-09-20
Job specializations:
  • IT/Tech
Job Description & How to Apply Below
**Job Qualifications**

**Education:**

**Bachelor's degree required.**

**Engineering, Information systems or Computer Engineering bachelor's degree or equivalent preferred**

**Experience:**

**·3-5 years of Customer Service/Client Support background or client-facing experience troubleshooting product issues, business requirements, and reporting issues via phone/e-mail**

**Experience in managing portfolio of clients/project portfolio**

**·Experience working with Fortune 500 clients**

**·Experience with CRM systems such as SalesForce**

**·Microsoft Office products such as Excel, Word and MS Project/e-Project, and PowerPoint.**

**·Legal experience preferred but not required.**

**·Knowledge of SQL preferred but not required.**

**·Client-facing experience in an enterprise software/SaaS business**

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Position Requirements
Less than 1 Year work experience
 
 
 
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