Process Trainer
Job in
452001, Indore, Madhya Pradesh, India
Listed on 2026-06-08
Listing for:
Teleperformance Global Services Private Limited
Full Time
position Listed on 2026-06-08
Job specializations:
-
Education / Teaching
Adult Education, Training Consultant, Learning & Development Specialist
Job Description & How to Apply Below
Responsibilities Design and deliver training programs for new and existing employees to enhance process knowledge and skills.
Conduct needs assessments and evaluate training effectiveness to ensure continuous improvement in training methodologies.
Create training materials, including manuals, presentations, and e-learning modules, tailored to the specific needs of the organization.
Facilitate workshops and training sessions, both in-person and virtually, to engage participants and enhance learning outcomes.
Monitor and assess the performance of trainees, providing constructive feedback and coaching to improve skills and knowledge.
Collaborate with subject matter experts and department heads to identify training gaps and develop targeted training solutions.
Maintain accurate records of training activities and participant progress, generating reports for management as needed.
Skills and Qualifications Bachelor's degree in Education, Human Resources, or a related field; a Master's degree is a plus.
4-9 years of experience in training and development, preferably in a process-oriented environment.
Strong understanding of instructional design methodologies and adult learning principles.
Proficiency in using Learning Management Systems (LMS) and e-learning software.
Excellent communication and presentation skills, with the ability to engage and motivate learners.
Strong analytical and problem-solving skills to assess training needs and outcomes.
Experience in creating training materials and resources, with a keen eye for detail and quality.
Ability to work collaboratively in a team environment and manage multiple training initiatives simultaneously.
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