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HCL​/HCL

Job in Indore - India
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Company: HCL Technologies Limited
Full Time position
Listed on 2020-01-08
Job specializations:
  • Management
    Team Leader, Operations Manager, Program Manager, General Manager
  • IT/Tech
Job Description & How to Apply Below
Position: HCL/HCL/2019/1035697


Job Description (Posting).

To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard (1.) Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process (2.) Improving skill level throughSelf development / nominating training programs

Skill reverification Tests (3.) Meet the defined Quality Scores. Innovation & Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.) To consistently meet or exceed CSAT parameters as defined for the process.

Experience

Fresher

Qualification

B.E

B.Ed


No. of Positions

5

Skill (Primary)

Domain Competencies (BSERV )-MPE-Operations Management
Position Requirements
Less than 1 Year work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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