Banking and Team Leader

Banking and Payments Team Leader About the Role

We are looking for a Banking and Payments Team Leader to oversee the smooth running of our day-to-day banking and payment activities across the business.

This is a key role within our Finance team, where you will lead a high-performing team responsible for direct debits, payment runs, refunds, and bank reconciliations. You'll also work closely with the Banking & Payments Team Manager to support system processes, compliance, and continuous improvement across multiple banking platforms.

• Support the management of payment processes including direct debits, credit card receipts, refunds and online payments
• Oversee weekly BACS payment runs, ensuring accuracy, authorisation and duplicate checks
• Manage urgent and manual payment requests, ensuring timely processing
• Ensure all transactions are accurately recorded within the general ledger
• Reconcile bank accounts on a daily and monthly basis
• Review, process and manage direct debit mandates and collections

• Support and maintain key banking systems including Bankline, Worldpay, Bottomline, BACS and Equals
• Assist with the management of SUN profiles, HSMs and BACS submissions
• Support the setup of new home bank accounts and petty cash cards
• Ensure adherence to banking standards, controls and best practice
• Share system updates and process improvements with the wider team

• Lead and supervise a high-performing Banking & Payments team
• Organise workloads to ensure deadlines and quality standards are met
• Support recruitment, onboarding and development of team members
• Coach and mentor colleagues to build capability and confidence
• Identify performance issues and elevate where appropriate
• Foster a positive, collaborative and high-performing team environment

• Assist with audit queries relating to banking processes and transactions
• Act as a key contact for internal teams, homes and suppliers on payment queries
• Build strong working relationships across the business to support smooth operations

• Experience in banking and payments operations
• Experience working within a finance team or relevant finance qualification
• Strong organisational skills with the ability to manage multiple priorities
• Excellent communication skills with the ability to engage stakeholders at all levels
• Strong problem-solving skills with an analytical mindset
• Proficient in Microsoft Office, particularly Excel
• Ability to work to deadlines and maintain high levels of accuracy
• Experience supporting or leading a team

• Experience working with banking systems such as BACS, Bottomline, Bankline or similar
• Experience in a multi-site or complex organisation

At Barchester, we’re committed to delivering the highest standards of care and that starts with having strong, reliable support functions behind the scenes.

You’ll be joining a supportive and collaborative finance team where your contribution truly matters. This is a great opportunity to step into a leadership role, drive improvements, and develop your career within a growing organisation.