Bulk Feed Truck Driver

Location & Employment

• Location:
  
  120 W 5th St, Cresco, IA, 52136, United States
• Employee Type:
  Full Time Non-Exempt

Name:
Courtney Hageman

Job Title:
Bulk Feed Truck Driver

Reports To:
Feed Department Manager or Feed Mill Manager

To deliver merchandise to customers in a manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.

The bulk feed truck driver’s responsibilities involve delivery and pick‑up, reporting, operations, service, safety and maintenance, and other duties as assigned by management.

The bulk feed truck driver will maintain a positive attitude that promotes teamwork within the cooperative and a favorable image of the cooperative.

Delivery and pickup involve making deliveries and pick‑ups in the most efficient, economical manner possible.

• Deliver product to and pick up product from specified locations
• Develop and maintain an efficient routing system
• Ensure sales tickets are made out prior to loading or delivery
• Develop and maintain an organized and efficient loading and unloading system
• Unload merchandise according to customers' requests
• Verify all items listed on the work order or sales ticket are loaded and delivered
• Provide the customer with an accurate sales ticket and collect payment if needed
• Communicate safe storage and handling procedures to customers

Reporting involves invoicing all product deliveries promptly and accurately, submitting daily trip reports, and informing your supervisor of outstanding conditions.

• Ensure all tickets presented to the office are correct
• Present a copy of each transaction to the customer after each delivery
• Turn all sales tickets into the office daily
• Ensure all cash receipts are turned in daily and are accurate

• Submit trip report to supervisor daily
• Fill out trip report completely and accurately
• Inform your supervisor of discrepancies in your reports and invoices as soon as you are aware of them

• Inform your supervisor of potential problems or potential new business opportunities directly or indirectly related to your department

Operations involves assisting in maintaining efficient operations when not making deliveries or completing trip reports.

• Load and unload merchandise
• Pick up grain from farmers

Service involves providing customer service that will result in greater sales.

• Greet customers promptly and courteously with a friendly smile and a hello, and thank them for their business
• Assist customers with unloading and loading
• Promptly and courteously answer the phone
• Respond to after‑hours calls from customers
• Work with customers to resolve problems and report complaints to your supervisor
• Actively work to increase personal skills and knowledge
• Attend product, merchandising, and cooperative meetings as requested
• Wear a clean uniform and be neat
• Lose no customers due to the quality of service provided

Safety and maintenance involve delivering orders safely, following regulations, and safely operating and maintaining the delivery vehicle.

• Use extreme caution while driving in farmers’ yards; drive slowly and watch for children, pets, animals, toys, flower beds, hedges, and lawns
• Watch for overhead wires when using augers
• Avoid damage to farmers’ buildings, bins, or property when positioning for unloading
• Avoid spilling the product; clean up spillage that occurs
• Ensure bin doors and covers are closed when delivery is complete
• Observe and report any unusual activity, problems, and farmers’ complaints to your supervisor

• Observe OSHA, state, and federal safety regulations
• Follow all company and regulatory agency safety policies
• Check lights and safety equipment daily
• Obey all traffic laws, including:
  • Driving within posted speed limits
  • Stopping and looking for traffic at all stop signs
• Report any unsafe equipment or working conditions to your supervisor
• Allow no riders…