Assistant Branch Manager

Become part of our amazing operational branch team as an Assistant Branch Manager and help us maintain our place as the Nation's leading Tool hire business. As an Assistant Branch Manager in Brandon Hire Station, you'll provide full support to the Branch Manager, ensuring the efficient running of the branch on a day-to-day basis. Our ethos is that our assets are available for hire when customers need them, to deliver and collect safely on time, every time.

The role of Assistant Branch Manager is also pivotal in ensuring that the whole team can deliver this exceptional service to the customers.

• Supporting the Branch Manager and team in day-to-day duties
• Supervise the hire desk and driver's schedules ensuring efficient delivery and collection of all assets
• Supporting the workshop ensuring all assets are in good working order and any repairs are managed effectively
• Awareness of P&L of the branch with a pro-active approach to maximising this
• Assist in the sound compliance of the branch supporting all administrative duties
• Ensure branch colleagues are trained and developed effectively to be able to carry out their roles

• Experience of working in a similar tool hire environment
• Experience of working in a supportive role
• Exceptional communication skills
• Passion for delivering excellent customer service
• Effectively manage change and be flexible
• Good attention to detail with a high level of accuracy
• Capable of building strong relationships
• Positive role model and strong Motivator
• Ability to cope under pressure in a high-volume environment & multitask
• Excellent administration skills - able to demonstrate a high level of accuracy
• Ability to work on own initiative, Disability Confident

• Competitive salary
• Salary sacrifice pension
• Monday-Friday only (no weekends)
• 25 days annual leave, plus bank holidays
• Additional holiday purchase scheme
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Eye care vouchers
• Recommend a friend scheme
• Learning & Development - commitment to upskilling and developing our people, structured in house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts - a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline - free joining

We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

As a Disability Confident employer, we offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job.