Senior Manager, DevOps & SRE – Platform Reliability & Global Operations

Senior Dev Ops & SRE Manager – Platform Reliability & Global Operations

The Senior Dev Ops & SRE Manager – Platform Reliability & Global Operations is a senior technical leader responsible for the reliability, scalability, security, and operational excellence of a complex, multi‑platform ecosystem spanning applications, workflows, event streaming, and data platforms.

Candidates must be able to work primarily within Pacific or Central Time Zone business hours to support collaboration with global teams. Employees located within 50 miles of a Qcells office (Irvine, San Francisco, Houston, or South Carolina) are expected to follow the company’s hybrid work policy of at least three in‑office days per week.

• Lead and scale a global, multi‑tier (L1/L2/L3) Dev Ops and SRE organization
• Design and operate follow‑the‑sun on‑call and support models
• Own incident management, including Sev‑1/Sev‑2 incident command and executive communication
• Define and operate SLOs, SLIs, and error budgets across apps, workflows, events, and data pipelines
• Oversee Dev Ops practices for CI/CD, Kubernetes, IaC, automation, cost optimization
• Ensure reliable operation of event‑driven and telemetry pipelines
• Govern and manage third‑party Dev Ops and SRE vendors, including SLAs and escalations
• Drive operational maturity: post‑mortems, automation, reliability improvements
• Partner with security on secure operations, incident response, and compliance readiness

• Application Platforms:
  Kubernetes, containerized, EMS telemetry & control
• Workflow Orchestration:
  Fleet Manager, Power Automate, cross‑system workflows
• Event & Streaming:
  Microsoft Event Hub, Event streams, Kafka, RabbitMQ
• Data & Telemetry:
  Microsoft Fabric, Kusto, Postgre
  
  SQL, Timescale
  
  DB, Cassandra
• CI/CD & Infrastructure:
  Git Hub Actions, Jenkins, Terraform, Helm, Ansible (Azure & AWS)
• IAM across Azure and AWS
• Experience with Salesforce, Snowflake will be a preferred plus

• Kubernetes and container platforms in production
• Azure (required), AWS
• Event streaming and messaging systems
• Data pipelines and telemetry platforms
• Power pages, Power Automate
• CI/CD, Infrastructure as Code, and automation
• Observability and incident troubleshooting at scale

• Escalation management for on‑call and major incidents
• Willingness to work off‑hours when required
• Comfortable making high‑impact decisions under pressure

• 15+ years in Dev Ops, SRE, Platform Engineering, or Production Operations
• 5+ years leading globally distributed engineering teams
• Proven ownership of 24x7, mission‑critical production platforms
• Strong experience managing third‑party vendors / managed service providers
• Deep hands‑on experience with Kubernetes, cloud platforms, and event‑driven systems

• Solar Industry experience (Renewable)

Qcells expects team members to leverage AI models and AI‑assisted tools in their daily workflows where appropriate. Candidates should be comfortable working in an AI‑augmented environment and applying sound judgment when using AI‑generated outputs.

• Mobility – Standing 20% of time, Sitting 70% of time, Walking 10% of time
• Strength – Pulling up to 10 pounds, Pushing up to 10 pounds, Carrying up to 10 pounds, Lifting up to 10 pounds
• Dexterity – Typing:
  Frequently, Handling:
  Frequently, Reaching:
  Frequently
• Agility – Turning:
  Frequently, Twisting:
  Frequently, Bending:
  Occasionally, Crouching:
  Occasionally, Balancing:
  Never, Climbing:
  Never, Crawling:
  Never, Kneeling:
  Never

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, licenses, certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

This target salary range is for California positions only and should not be interpreted as an offer of compensation.