Production Support Analyst: ServiceNow & SLA Champion
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-05-20
Listing for:
BravoTECH
Full Time
position Listed on 2026-05-20
Job specializations:
-
IT/Tech
IT Support, Technical Support, IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
Bravo
TECH in Irving, Texas is seeking an Application Support Analyst to provide vital production support for users of applications within the business. The Analyst will manage ITSM and Service Now tickets, troubleshoot user issues, and ensure adherence to SLAs.
The ideal candidate will have a Bachelor’s degree, 3-4 years of technical support experience, and strong problem-solving skills. This position plays a crucial role in enhancing operational efficiency and user satisfaction.
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