Client Success Associate - Portuguese Speaking

About the Role

The Client Success team follows a Client for Life Philosophy, and associates in this role ensure that every Gartner client receives value far exceeding their investment. Associates understand and surface client business priorities, break down challenges, and identify effective ways to support the client in making the right decisions. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement with products used by large client teams.

• Partner with clients ranging from senior C-levels to more junior client professionals in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription.
• Deliver value to decision makers and drive Gartner growth by working as part of a service team, including introducing Gartner services and capabilities to prospective & new clients, account management, or connecting clients with the Gartner expert community.
• Identify client priorities and understand how to align Gartner's resources to provide best‑in‑class service that enables clients to achieve their priorities and maximize the return on investment.
• Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices, and design innovative solutions to overcome obstacles.
• Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth.

• Bachelor's degree preferred and at least 6+ months of relevant professional and/or internship experience.
• Proven track record of success fueled by a passion for delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.

• Competitive salary (base 53,000‑77,000 USD) with annual bonus or role‑based, uncapped sales incentive plan.
• Generous paid time off, 401(k) matching up to $7,200 per year, and benefit plans including medical, dental & vision.
• Charity match program, parental leave, employee assistance program (EAP), and opportunity to purchase company stock at a discount.
• Hands‑on professional development and unlimited growth opportunities within a collaborative, team‑oriented culture that embraces diversity.

Gartner is committed to equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Reasonable accommodations are available for individuals with disabilities or disabled veterans upon request.