International Operations Trainer

International Operations Trainer

The International Operations Trainer will assist in the development, and facilitation of our Corporate Operations Training Program. This role will train all operational teammates using a blend of live, instructor‑led courses with supplemental e‑learning content offerings. They will be dedicated to ensuring a positive work environment for all our global teammates, providing a memorable onboarding experience complemented with ongoing engaging and innovative learning programs.

• Facilitate the live, instructor‑led courses on a consistent and regular schedule each week (approx. 20 hours per week).
• Maintain proficient knowledge of AIT Operational Processes across all Products.
• Help to develop the live program curriculum, content, job aids & activities.
• Research best practices, learning & development tools & methods, and creative interactive activity ideas. Monitor and evaluate the effectiveness of the Operational Onboarding Training Program through feedback and evaluation to continuously improve the learning experience. Suggest adjustments to improve.
• Act as a mentor to participants in each training program, ensuring their success not only during the program but in the days/weeks/months afterward.
• Manage and report on virtual trainings in the LMS, learning management system, which supplement the live instructor‑led trainings.
• Assist in assessing, communicating, and coordinating the new hire onboarding experience and provide feedback and suggestions to hiring managers for the continued teammate onboarding and development of their new teammate.
• Cultivate and maintain relationships with teammates, subject‑matter experts and leaders across the organization.
• Assist the training team with other AIT Training Initiatives, as needed.
• Perform other duties as assigned.
• Comply with all policies and standards.
• The wage range for this position is $73,660.00 – $ and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

• Education
  :
  High School Diploma (Required);
  Bachelor's Degree (Preferred).
• Experience
  : 5+ years International Freight Forwarding experience (Required).
• Knowledge, Skills, and Abilities
  :
  • Proficiency in Cargo Wise, CCO Certification or higher (preferred – Medium).
  • Full professional proficiency in Spanish.
  • Experience training new employees (plus – High).
  • Strong written and verbal communication skills; comfortable speaking in front of a large group of people – High.
  • Can drive understanding (e.g., using visual aids, recognizing when a group or individual is lost and needs more attention – Medium).
  • Ability to effectively describe complicated ideas to different audiences (with different learning styles) – Medium.
  • Patience working with new hires of different experience levels and learning abilities – High.
  • Proficient in Microsoft Office (Excel, Word, PowerPoint) and Outlook – Medium.
  • Analytical & process‑minded, able to break down complex concepts into easily digestible steps – Medium.
  • Deadline focused, organized and able to prioritize multiple projects – Medium.
  • Exceptional attendance record – Medium.
  • Demonstrates a positive "can do" demeanor and gains energy from working with others – High.
• Licenses and Certifications
  :
  • Cargo Wise, CCO Certification or higher (Preferred).

• Base compensation may be eligible for a bonus based on the achievement of business and/or individual performance metrics (dependent on position).
• Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement.
• Eligible for up to 10–20 days of vacation (depending on tenure).
• 2 personal days.
• 1 floating holiday.
• 5 sick days.
• 5 volunteer hours.
• 6 company holidays (plus Veterans Day for Veterans) annually.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at  ext 5218.