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Automotive Guest Advisor

Job in Ithaca - Tompkins County - NY New York - USA
Full Time position
Listed on 2020-12-04
Job specializations:
  • Automotive
    Automotive Management, Automotive Sales
  • Customer Service/Help Desk
    Customer Service Rep
Job Description & How to Apply Below
As an Automotive Guest Advisor, you will gain hands-on experience in one of the Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities will include, but not be limited to:

Help drive and reach sales goals through guest interactions including tire and service sales
Build guest relationships and ensure guest satisfaction through understanding their needs
Understand and be able to describe all warranties, advertising, and promotion of products and services
Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
Make recommendations to guests based on manufacturing recommendations
Promote self-development by utilizing Company provided training tools
Maintain a clean and safe work and guest area
Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
Position Requirements
High School,   Less than 1 Year work experience
Basic Qualifications:

Prior guest service experience
Valid driver's license
Must be at least 18 years of age
No relocation is being offered for this position
Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
Preferred Qualifications:

High School Diploma or GED
Previous Automotive Guest Service experience
Previous Tire Sales experience
Position Criteria:

Strong work ethic; independently motivated to produce results with limited influence from others
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Depending on location, our stores may be open 7 days a week from 7am-8pm, which may include weekends and some holidays
Commitment to following established safety policies and procedures
HR Recruiting Services is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
Required Language Skills:
  • English - Very good
Questions to answer on applying for this job
  • Do you have prior customer service experience?
  • Do you have a Valid driver's license?
  • Do you have any prior tire sales experience?
Contact Information
Contact Name: HR Recruiting Services
Contact Phone: 8442390260
Preferred method of contact: Email with CV via Application Box below.
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