Core IAM Ops - Active Directory Operations Specialist

Job Title:

Core IAM Ops - Active Directory Operations Specialist

Corporate

Title:

Associate

Department:
Group Technology

Location:

Jacksonville

The pay range for this position at commencement of employment is expected to be between $100,000 and $120,000 annually.

* (see below footnote for additional compensation and benefits information).

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions:
Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit

Aon's Benefit Index, Nomura's benefits rank #1 amongst our competitors

Division Overview:

The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey

Role

Description:

Nomura is seeking an experienced operations specialist to support and enhance its global Active Directory/Entra . We are looking for someone with strong operational discipline, excellent analytical capability, and hands-on expertise managing Active Directory and Entra .

The Core Infra IAM Operations function is responsible for operating and maintaining all aspects of core infrastructure components relating to Identity and Access Management.

The candidate must be highly self-motivated team player with good oral and written skills and confidence to present to management.

The candidate should also have a good sense of discipline for change control procedures.

A flexible work ethic is required with the ability to form part of a multi-platform global function

Key Responsibilities

* Provide technical operational support for Active Directory service

* Provide technical operational support for Entra .

* Work with engineering to support the delivery of new services and platform improvements to existing platforms to enhance resilience, automation, and operational efficiency.

* In an L3 capacity, operate, maintain and resolve operational issues with Nomura's Active Directory and Entra  through a follow-the-sun model.

* Support day-to-day operational ceremonies required for Directory Services, such as managing incidents monitoring data feed and replication, fixing incorrect data, handling user enquiry, conducting DR test etc.

* Support teams deploying robust and secure Directory platforms and enhance / upgrade in-line with solutions developed by engineering.

* Maintain high-quality operational documentation, runbooks, and incident response procedures.

* Support internal and external audits.

Skills, experience, qualifications and knowledge required:

Required Experience and Skills

* Minimum 3 years' experience operating Active Directory and related Services in a financial-services or other high-security environment.

* Demonstrable hands-on experience with Windows OS support, such as application installation, performance turning and troubleshooting

* Demonstrable Power Shell or Python skills in conjunction with SRE & automation best practices

Required Soft Skills

* Excellent English communication skills: written, verbal, and presentation.

* Willingness to work in a fast-paced environment with changing priorities.

* Ability to work independently with minimal supervision and manage multiple tasks simultaneously.

* Strong self-motivation, enthusiasm, and rapid learning capability.

Nomura Competencies

Explore Insights & Vision

* Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.

Making Strategic Decisions

* Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.

Inspire Entrepreneurship in People

* Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.

Elevate Organizational Capability

* Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.

Inclusion

* Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

* base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience. The total…