Core IAM Ops - Directory Services Operations Specialist

Job Title:

Core IAM Ops - Directory Services Operations Specialist

Corporate

Title:

Vice President

Department:
Group Technology

Location:

Jacksonville

The pay range for this position at commencement of employment is expected to be between $125,000 and $150,000 annually.

* (see below footnote for additional compensation and benefits information).

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions:
Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit

Aon's Benefit Index, Nomura's benefits rank #1 amongst our competitors

Division Overview:

The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey

Role

Description:

Nomura is seeking an experienced operations specialist to support and enhance its global Active Directory and Forge Rock Directory Services. We are looking for someone with strong operational discipline, excellent analytical capability, and hands-on expertise managing Active Directory and Forge Rock Directory Services.

The Core Infra IAM Operations function is responsible for operating and maintaining all aspects of core infrastructure components relating to Identity and Access Management.

The candidate must be highly self-motivated team player with good oral and written skills and confidence to present to management.

The candidate should also have a good sense of discipline for change control procedures.

A flexible work ethic is required with the ability to form part of a multi-platform global function

Key Responsibilities

* Provide technical operational leadership for Active Directory service

* Provide technical operational leadership for Forge Rock Directory Services.

* Work with engineering to support the delivery of new services and platform improvements to existing platforms to enhance resilience, automation, and operational efficiency.

* In an L3 capacity, operate, maintain and resolve operational issues with Nomura's Active Directory and Forge Rock Directory Services through a follow-the-sun model.

* Support day-to-day operational ceremonies required for Directory Services, such as managing incidents monitoring data feed and replication, fixing incorrect data, handling user enquiry, conducting DR test etc.

* Support teams deploying robust and secure Directory platforms and enhance / upgrade in-line with solutions developed by engineering.

* Maintain high-quality operational documentation, runbooks, and incident response procedures.

* Support internal and external audits.

* Provide technical guidance and coaching to junior operations staff within the operations group.

Skills, experience, qualifications and knowledge required:

Required Experience and Skills

* Minimum 7 years' experience operating Forge Rock Directory Services in a financial-services or other high-security environment.

* Subject-matter expert knowledge of Forge Rock Directory Service application

* Minimum 7 years' experience operating Active Directory Services in a financial-services or other high-security environment.

* Subject-matter expert knowledge of Active Directory Service application

* Demonstrable hands-on experience with Unix/Linux/Windows OS support, such as application installation, performance turning and troubleshooting

* Demonstrable hands-on experience with Directory Services for deploying distributed LDAP service with global replication across multiple regions.

* Familiarity with LDAP tools like ldapsearch, ldapadd commands and Apache Directory Studio and equivalent Power Shell tooling

* Familiarity with network technologies such as Networking and Load balancing concepts, SSO concepts, Apache, Tomcat, Perl, Ansible

* Ability to perform connectivity troubleshooting (tcpdump, wireshark, telnet, trace route, nc etc.)

* Demonstrable Power Shell or Python skills in conjunction with SRE & automation best practices

Required Soft Skills

* Excellent English communication skills: written, verbal, and presentation.

* Willingness to work in a fast-paced environment with changing priorities.

* Ability to work independently with minimal supervision and manage multiple tasks simultaneously.

* Strong self-motivation, enthusiasm, and rapid learning…