Quality Improvement Specialist

Mentor Community Services, a part of the Sevita family, provides community‑based services for individuals with intellectual and developmental disabilities.

Support local process improvement initiatives by delivering quality assurance and improvement technical assistance.

• Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives.
• Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.
• Monitor quality improvement goals and track outcomes and measurements.
• Review incident data and prepare and analyze trended reports for management.
• Conduct incident report training and technical support in a region.
• Perform internal investigations of incidents and/or allegations.
• Conduct audits and support operations to prepare for licensing and certification reviews.

Salary: $50,000/yr

Travel required between Jacksonville & Panama City.

• Bachelor’s degree or an equivalent combination of education and experience.
• Three years’ experience in quality improvement or related social services field.
• Current driver’s license, car registration, and auto insurance.
• Strong attention to detail, organizational skills, and the ability to multi‑task to meet deadlines.
• Excellent communication and customer service skills.
• A commitment to quality in everything you do.

• Full compensation/benefits package for full‑time employees.
• 401(k) with company match.
• Paid time off and holiday pay.
• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
• Enjoy job security with nationwide career development and advancement opportunities.

As an equal‑opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.