Operations Team Lead

As the Operations Team Lead for our Home Delivery segment, you will be the driving force behind our "last mile" success. You will manage the daily execution of high-volume delivery operations, ensuring that goods move seamlessly from our facility to the customer’s front door.

• Lead the dispatch and routing of delivery teams/haulers to ensure 100% completion of the daily schedule.
• Monitor and report on KPIs, including On-Time Delivery (OTD) and service quality scores.
• Manage relationships with independent contractors and third-party carriers, ensuring they adhere to Maersk’s high standards for safety and professionalism.
• Act as the point of escalation for delivery issues, resolving customer complaints or damage claims with speed and empathy.
• Enforce strict adherence to HSSE (Health, Safety, Security, and Environment) standards and OSHA regulations within the facility and in the field.
• Assist in recruiting, onboarding, and training delivery teams to maintain a high-performing and scalable workforce.

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay: $60k annually. The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process.