Elite Mobile Workforce Specialist​/Lead

Position Summary

The Elite Mobile Workforce Specialist / Lead is a highly trusted field leader responsible for full site ownership, client communication, daily task software accountability, and team cohesion. This role requires no oversight. The Elite / Lead technician makes aligned field decisions, protects HBM standards, resolves conflict professionally, and elevates team performance.

At the Elite / Lead level, safety becomes leadership behavior. This technician sets the tone for safe operations, corrects unsafe practices, escalates systemic risks, and protects HBM from preventable liability. Safety is never sacrificed for speed. Elite / Lead technicians’ model proper chemical handling, equipment operation, and hazard identification at all times.

• Independently manage and protect multiple client sites
• Maintain full accountability for daily task software accuracy
• Communicate regularly with fixed assets at each location
• Resolve customer friction professionally and diplomatically
• Optimize routes for efficiency and quality
• Proactively prevent issues before they become complaints
• Mentor technicians and build cohesive team standards

• Proven excellence as a Technician II
• Exceptional quality standards and attention to detail
• Strong independent judgment
• Advanced equipment and chemical mastery
• Conflict resolution capability
• Professional communication skills
• Leadership presence and mentoring ability
• Valid driver’s license with strong driving record

• Trusted with high-visibility accounts
• Minimal client complaints or follow-up corrections
• Clean and accurate task documentation
• Strong client relationships
• Improved performance from technicians they influence