Register Here to Apply for Jobs or Post Jobs. X

Laboratory Administrative Clerk -Re-advertised

Job in Kampala - Uganda
Full Time position
Listed on 2021-02-08
Job specializations:
  • Administrative/Clerical
    Admin Assistant, Front Office
Job Description & How to Apply Below
Position:  Laboratory Administrative Clerk (01 position)-Re-advertised
Job Purpose:
Administers the receiving, capturing and distribution of all samples to ensure correct information is obtained and recorded and to facilitate the speedy processing of samples in terms of service objectives.

Roles & Responsibilities:

• Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritized channelling of specimens to various laboratories/ sites.
• Processes sample registration ³logging´and queries according to set standard operating procedures.
• Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.
• Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
• Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
• Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.
• Investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
• Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
• Monitors stock levels and orders additional stock to ensure the availability of required materials always and ensure delivery of stock to the doctor’s rooms.
• Represents the organization by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.
• Management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service
• Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.
• Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organizational policy.
• Prepares and scans patient forms onto laboratory scanning system (Oculus) and resolves the scanning incompletes according to set standard operating procedures.
• Responsible for adhering to Lancet uniform protocols as set standard operating procedures.
Position Requirements
Bachelor, 1 to 2 Years work experience
Person Specification:
• Bachelor’s Degree in Relevant field or equivalent is preferred
• At least one-year related experience in Administration and clerical work
• Must have basic clerical skills, such as: typing/Word Processing, filing, medical terminology, and be computer literate.
• A critical thinker with strong attention to detail
• Previous Lab experience and/or medical background preferred
• Excellent organizational, time management and communication skills
• Working knowledge of basic Housekeeping
• Strong interpersonal skills and adaptability
• Ability to prepare stock inventory and process Lab requisitions
• Good understanding of laboratory information systems and automated laboratory equipment
• Ability to understand and follow Standard Operating Procedures and Company Policies and Protocols.
• Ability to cope with nervous / distressed patients
• Ability to work as part of a team
• Ability to work in a pressured environment
• Adherence to company dress code
• Administrative skills
• Attention to Detail Business numeracy Communication

Job Specification:
• Confidentiality / Sensitivity Customer Orientation
• Empathy
• Flexibility
• Interpersonal skills
• Patience
• Telephone etiquette
Required Language Skills:
  • English - Very good
Additional Information / Benefits
How to Apply:
Interested applicants should submit their Application, CV, certified ID copy, clearly indicate the position you are applying for. To: Human Resource Manager, Lancet Laboratories Uganda Limited, Pox 36335, Kampala. Or Hand deliver Lancet Head Quarters, North Park Plaza, Bweyogerere, Opposite Uganda National Bureau of Standard (UNBS). Or Email: (Please contact us using the "Apply for this Job Posting" box below)
Short listed candidates will be required to undergo background checks and assessments.
Closing date: 19th January 2021
Contact Information
Contact Name: Lancet Laboratories Uganda
Preferred method of contact: Email with CV via Application Box below.
Apply for this Job Posting Here:
Uganda-only applications: This Company / Employer has indicated that only qualified candidates currently living in Uganda (and its citizens living globally) are being considered here for this position. Search Here for alternative jobs that match your location & skills.

To apply for this job, you need to provide some contact details for the employer or HR recruiter. Begin your free application by entering your email address (If already registered, you'll be asked to enter your password). Otherwise, you will initially need to enter some basic details with your first application.
Email Address Please enter a valid Email address.
How this Free Jobsite works - How to apply for jobs.
• To apply for any job, you must provide some contact details for the employer or HR recruiter. When you Register Here or Above with your first application (if you have not already done so), you will be asked to confirm your contact email address is valid via your email inbox.
• You will be asked to confirm a login password so to be able to make further applications in future visits.
• Once registered, you may also save CV / Resume summary details into the optional Resume format (This default format is easy for companies to read, and when available, it is sent as part of your application to a company to assist your application).
• Alternatively or additionally, you may attach your own original Resume document and 2 other supporting files as part of your application (Those files must be within the maximum combined size stated, and are not stored on this jobsite when you submit them).
• You must write or paste an introduction / cover letter into the application box.
• When you click the "Apply" button, your cover letter, Resume summary (if you have saved one on this site), contact details, and/or your own attached files are submitted as part of your application.
• Once you submit an application for any job on this site, it is solely the responsibility and decision of the company or employer you have applied to on whether they accept, review, process or respond to that application.
Search for further Jobs Here:
(Enter less keywords for more results. Suggestions may be selected)
Employment Category
Education (minimum level)
Education Level
Experience Level (years)
Posted in last:
LOGIN Area - Jobsite