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Front Desk Clerk

Job in Kansas City - Jackson County - MO Missouri - USA
Full Time, Contract position
Listed on 2020-04-29
Job specializations:
  • Administrative/Clerical
    Clerical, Office Administration
  • IT/Tech
    Computer Science, IT Support
Job Description & How to Apply Below
Position: Front Desk Clerk
Place of Performance: Whiteman AFB, Missouri


General Description:
Front Desk Clerk shall be responsible for performing various clerical and administrative duties, including entering all required information and data. You shall provide computer support on the use of the various software programs.

Specific Tasks:
• You shall receive telephone calls, greet visitors, ascertain the nature of the call or visit, direct clients to the appropriate program manager in the Airmen & Family Readiness Center (A&FRC), schedule clients for A&FRC classes and provide complete and clear information that addresses most routine or procedural issues.
• You shall input all TAP data and resources in the AFFIRST and DOD TAP systems.
• You shall schedule personnel for all A&FRC programs and seminar’s using the AFFIRST system.
• You shall be responsible for monitoring and assisting clients to use Qual-net computers and administrative peripheral equipment such as fax machine, printers, disc duplicators and audio-visual equipment. You shall ensure integrity and ensure safeguards are in place to prevent the loss of materials.
• You shall maintain the appearance of the Front Desk/Discovery Resource Center. You shall align chairs, keyboards, materials, publications, and resources on a daily basis. You shall report inoperable equipment to A&FRC management.  
• You shall input and maintain accuracy of data and resources in the AFFIRST system. You shall input and keep current information on service organizations and make appropriate referrals to both on- and off-base agencies.
• You shall determine the needs of clients who call or walk in with a variety of family issues and connect them with appropriate staff, watching for opportunities to raise awareness of A&FRC programs and services.
Position Requirements
High School,   1 to 2 Years work experience
Qualifications:
• You shall have, as a minimum, a High School Diploma and 2 years of experience in the same or similar field of work.  
• You shall have a strong working knowledge and capability to operate data entry device(s) to input lists, records, or other data points into an electronic format.
• You shall have a strong working knowledge of Web Based applications, MS Office Word, MS Office Excel, and other MS Office Suite Products. You shall be familiar and capable with using a personal computer and Microsoft computer software applications.
• You shall be familiar with standard concepts, practices, and procedures within a customer support and business environment.  
• You shall be able to rely on experience and judgment to plan and accomplish goals.  
• You shall be familiar with the military rank structure and work effectively with diverse groups.
• You shall be able to speak, write, read and understand the English language fluently.  
• You must be a U.S. citizen, U.S. Armed Forces military retiree, U.S. military dependent registered in DEERS, or a U.S. government employee.
Required Language Skills:
  • English - Very good
Contact Information
Contact Name: Entourage Consulting LLC
Contact Phone: 210880-4802
Preferred method of contact: Email with CV via Application Box below.
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