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Business Navigator

Job in Kennewick - Benton County - WA Washington - USA
Full Time position
Listed on 2019-10-15
Job specializations:
  • Business
    Business Administration, Business Marketing, Small Business, Six Sigma
  • Non-Profit
Job Description & How to Apply Below
Are you ready to help clients break the spirit of poverty through the dignity of work? As a Business Navigator that's just what you'll do.

A collaborator. An inspirational leader. An entrepreneur. Someone who is driven to do heart-work and provide performance excellence, with integrity. Successful Business Navigators are dedicated to providing comprehensive and transformational solutions that meet the needs of employers in the Benton Franklin area.

As a Business Navigator every day is a chance to serve as a connection point to a system that is often challenging to navigate. You will be charged with developing and implementing comprehensive strategies for performing the duties associated with WIOA and other contracts in support of the community’s shared economic and workforce development goals.

In other words, Career Path Services is looking for an Business Navigator in Kennewick to join our team, to be an ambassador of hope.

ABOUT THE JOB

The major responsibilities of this position include, but are not limited to:
Apply knowledge of business operations to establish employer relationships leading to utilization of program services
Utilize active listening, analytical and presentation skills to identify employer needs and develop plans to meet those needs
Understand employer staffing needs, job vacancy costs and turnover costs to ensure successful job seeker placement and retention
Engage job seekers and businesses in a coordinated effort to place job seekers in self-supporting employment
Engage and develop relationships with partners to develop recruiting and service delivery plans
Gather data, analyze, and report on program success, including adjusting goals and strategies as appropriate
Maintain employer satisfaction by implementing follow-up plans and meeting or exceeding all commitments within the agreed to timeframe


CORE COMPETENCIES

We look for individuals who exhibit our organizational core competencies and who have the knowledge of, or ability to learn the key technical competencies and skills for this job.

Technical Competencies and Skills
Ability to develop excellent customer relationships as well as assess needs, meet standards for service and evaluate customer satisfaction.
Ability to apply marketing strategy and tactics.
Exceptional communication and writing skills.
Ability to adapt to business needs and work well under pressure.
Ability to organize individual work tasks and outcomes and meet deadlines.
Effective problem-solving and conflict resolution skills.
Organizational Core Values
Integrity: Stay true to our mission, purpose, and vision; act in harmony with our beliefs and values; gain trust while respecting boundaries; keep commitments, hold ourselves and others accountable.
Courage: Take smart risks and challenge status quo; challenge actions inconsistent with organization’s values; speak up, even when uncomfortable; perform heroic actions advocating for those the organization serves.
Generosity: Extend hospitality, appreciation, and have dedication to serve others; seek what is best for the organization rather than self; act humbly; treat everyone with kindness and dignity.
Visionary: Embrace an entrepreneurial spirit; pioneer new ideas and demonstrate curiosity; embrace failure to break boundaries and learn rapidly; be willing to do things differently; adapt and stay nimble by finding time to simplify.
Leadership: Humbly guide and lead others to make a positive difference; contribute to the larger good; share knowledge; commit self and others to professional growth; be a life-long learner; engage in open, honest communication.
Excellence: Perform with integrity to ensure accurate and competent results with a positive impact; extend beyond minimum expectations; consider other points of view; think critically and problem solve by identifying root causes; show unity through teamwork.
Position Requirements
Bachelor
EXPERIENCE/POSITION REQUIREMENTS

Required
A Bachelors Degree in: Business Administration, Human Resources, Sales and Marketing, or a related field. Direct experience may be substituted for the education requirement.
Requires use of: Microsoft Word, Excel, PowerPoint, and Outlook, LinkedIn, and other business-related networking applications, as appropriate.
Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency.
Bilingual in English and Spanish.

Preferred
A Masters Degree in: Business Administration, Human Resources, Sales and Marketing, or a related field.
Certified Workforce Development Professional (CWDP).
Six-Sigma Green Belt or higher.
Demonstrated success at consultative, business to business sales and one-year of job development experience with public or private employers preferred.
Prefer expertise in using Social Media tools for recruiting and communicating.
Use of CRM software or territory management program.
Required Language Skills:
  • English - Very good
  • Spanish - Very good
Additional Information / Benefits
BENEFITS

In the spirit of generosity for our employees, we have developed a leading benefit package to attract employees, take care of them while working for us, and to ensure they can in turn take care of their families:

Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
403(b) Retirement Plan with a leading employer discretionary contribution
Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement (1 week), Jury Duty and Military Leave
11 Paid Holidays, including Floating Holiday and Birthday Holiday
Cell Phone Reimbursement Allowance and Personal Development Reimbursement Allowances
Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program

ABOUT CAREER PATH SERVICES

Career Path Services is a workforce development and employment training 501(c)3 nonprofit headquartered in Spokane, WA.  As an organization, we pride ourselves in being a part of our community and truly enriching the community we work in. We value our diverse team-based environments while recognizing the creativity and initiative of individuals. Career Path Services is committed to honoring our employees' service to our mission and values by providing continuous training and development opportunities. We have been honored to be named a top 50 Best Nonprofits to Work For by the Nonprofit Times seven years in a row, and are more than proud of our employees who make this happen. Our amazing employees make us a great place to work because of their high character and competence.

Career Path Services is an equal opportunity employer. Auxiliary aids and services are available upon request to persons of disability. TTY relay 1-800-833-6388.


Empowering People. Enhancing Workforce. Enriching Communities.


Job: Business Navigator
Primary Location: Kennewick
Salary: $46,863 Annually
Recruitment Closing Date: Open Until Filled- The hiring authority reserves the right to make hiring decisions and/or close this posting at any time. Interested applicants are encouraged to apply early.
Contact Information
Contact Name: Career Path Services
Contact Phone: 5093231237
Preferred method of contact: Email with CV via Application Box below.
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