Housing Assistant - secondment - Internal

Housing Assistant - secondment for 6 months - Internal Applicants Only

What you will be doing

You’ll provide vital day-to-day support to ensure our Housing Management Service runs smoothly and tenants receive a responsive service.

Your work will include:

• Acting as a first point of contact for tenants, answering queries quickly and professionally.
• Supporting Housing Officers with tenancy visits, estate inspections and community engagement activities.
• Handling administrative tasks such as Void administration, tenancy paperwork, records and case monitoring.
• Helping tenants access the right services and support when they need it.
• Assisting with cases involving arrears, tenancy issues or safeguarding.
• Contributing to tenant engagement activities and events.
• Building positive relationships with tenants, colleagues and communities.

About you

We’re looking for enthusiastic, motivated people who want to make a difference and grow their career in housing.

What will you bring to the role:

• Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.
• Good organisational and communication skills, with an eye for detail.
• A friendly and approachable manner, with the confidence to deal with tenant queries.
• Experience in customer service, administration or housing support (formal housing experience is welcome but not essential).
• A willingness to learn, take on new challenges and support colleagues across the service.

This is an excellent opportunity to develop your career within a large, forward-looking housing service, while helping to create safer, stronger and more connected communities.

Why choose us?

We offer a vibrant working environment with:

• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28days, rising to 33days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

• Salary Frequency Annual
• Job Reference /117322/8647
• Contract Type Full Time
• Closing Date 12 June, 2026
• Job Category Housing
• Location Corby & Kettering Offices , United Kingdom