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Customer Experience Lead — Data-Driven Ops & CX
Job in
Khobar, Eastern Province, Saudi Arabia
Listed on 2026-06-06
Listing for:
Alturki Holding
Full Time
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Alturki Holding in Al Khobar is seeking a Customer Experience Specialist to enhance the overall customer journey by combining frontline support with back-office operations. This role ensures service excellence through data-driven insights and efficient handling of customer interactions.
The ideal candidate will have a Bachelor's degree, exceptional communication skills, and experience in customer service. Responsibilities include preparing reports, analyzing feedback, and coordinating with internal teams to deliver a seamless experience.
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