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Call Centre Agents

Job in Kildare - Ireland
Other locations: Newbridge
Posted by FRS Recruitment
Temporary position (Ref. #FRS39271)
Listed on 2020-09-30
Salary 11.28 EUR Hourly EUR 11.28 HOUR
Job specializations:
  • Customer Service/Help Desk
Job Description & How to Apply Below
Position: Call Centre Agents Newbridge

Currently recruiting for a number of Call Centre Agents for our busy client based in Newbridge, Co. Kildare.

The Role:
* You will be responsible for handling a high volume of incoming and outgoing calls and you will also handle internal queries via phone and email.
* The Call Centre Agent is responsible for delivering day to day customer contact centre services.
* Dealing with Client/Customer queries in relation to invoices, quotations, product details etc
* Handle customer queries and complaints in a professional, courteous and helpful manner.
* Recording information on the CRM system
* General administration

* Excellent communication skills required both written and verbal
* Excellent interpersonal skills are required along with a positive and professional attitude to tasks allocated.
* Good customer service
* Proficient in the use of MS Word and Excel
* Accurate, high speed data entry skills and good typing skills
* Ability to work independently as well as part of a team
* Strong organisational skills and multi-tasking abilities

Training will be provided.

This is a temporary full-time week to week basis position with an immediate start.
Position Requirements
High School
Contact Information
Contact Name: FRS Recruitment
Preferred method of contact: Email with CV via Application Box below.
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