Manager Med Surg RN Days-CDU

Position Title:

Med/Surg Clinical Manager
Position Code: Mgr

Nursing

Safety Sensitive: Yes

Director of Med/Surg

Yes

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.

• Provide leadership and support to nursing staff by promoting a positive, professional working environment.
• Serve as a clinical resource for staff and role model for excellence in patient care, assisting with admissions, discharges, and clinical tasks, filling in as a staff RN if needed.
• Coordinate the allocation of unit resources and nursing staff to operate within budget.
• Assist with the development of staff schedule in accordance with patient acuity, census, and budget, assuring daily staffing and acuity requirements are met.
• Consistently work to meet Value Based Purchasing measure goals to include Outcome Measures, Patient Experience, and Safety Measures.
• Delegate patient care activities to unit and ancillary staff, assigning additional duties as appropriate.
• Assist with interviewing and hiring staff for the patient care unit, cultivating an atmosphere that promotes recruitment, retention and employee reward and recognition.
• Assist with ensuring staff are current with competencies and annual training.
• Participate in orientation of new staff.
• Serve as an effective coach in recognizing and supporting individual team member strengths and talents. Assist with the creation of an environment in which team members hold each other accountable in provision of excellent patient care.
• Assist director by providing input regarding employee evaluations. Apply corrective action as needed.
• Work with the Staffing / Supervisor Office to coordinate admissions to the floor. Assign beds to patients who are being admitted or transferred to the Unit.
• Address workflow issues as appropriate to ensure patients are placed promptly.
• Continually work to ensure that patients move smoothly through the hospital.
• Conduct daily rounds with patients and families on the unit to identify and address patient care issues. Have knowledge of patients on the nursing unit and their clinical conditions. Communicate effectively with patients and family members regarding plan of care. Investigate and follow up on concerns according to hospital policy.
• Consistently work to meet patient satisfaction (HCAHPS) goals by promoting, monitoring, and evaluating staff’s utilization of evidence-based behaviors.
• Monitor and follow up on Occurrence Reports ensuring investigation of Patient Safety Events are reviewed, investigated, and completed according to policy.
• Participate in quality management activities and conduct regular audits of nursing documentation.
• Demonstrate pro-activity in dealing with unit problems, keeping Director informed about issues and problems impacting the work area.
• Manage oneself effectively in emotionally charged situations.
• Follow through on commitments and agreements.
• Develop collaborative relationships within the organization.
• Be consistently visible and accessible to staff.
• Assist with ensuring department compliance with regulatory agencies and KHI policies.
• Assume and assist with a 24‑hour shared responsibility, authority and accountability for staffing, management, patient care, and service operation, serving as a role model for excellence in patient care.

Education: BSN or Bachelor’s degree in related field

Certification: BLS and ACLS through the American Heart Association, PALS

Licensure: AZ RN

Experience: Five years’ (5) experience as a Registered Nurse in respective nursing specialty

Education: MSN

Experience: Prior leadership experience

Exposure Category I:
Expected duties have routine potential for exposure to blood, body fluids or tissues.

• Able to assist with the movement of an adult patient weighing up to 300 lbs.
• Able to care for patients with infectious diseases.
• Ability to sit for 3‑5 hours per day.
• Able to stand for 3‑5 hours per day.
• Ability to walk for 3‑5 hours per day.

This job description applies to all KHI facilities and is representative of the essential job duties this position will perform. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Date Staff Position Description Created / Revised: 2/1/2024; 4/8/2024