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Administrative Assistant

Job in Kingston - Jamaica
Posted by HBJamaica
Full Time position
Listed on 2021-02-10
Job specializations:
  • Customer Service/Help Desk
    Customer Service Rep, Entry Level Customer Service, Help Desk
  • Administrative/Clerical
Job Description & How to Apply Below
Position:  Administrative Assistant (No Experience Required)
We are Jamaica's fastest growing website design and hosting company.  We are one of the best website design and hosting providers around, offering a comprehensive range of products and excellent service.  We are currently seeking the right candidate to fill a position in our customer service department.
Our Customer Service is an ENTRY LEVEL FULL-TIME position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to apply a broad knowledge of HBJamaica's services and as well as to answer questions concerning our system and efficiently resolve customer service related issues.  NO EXPERIENCE REQUIRED.  Will Train the RIGHT Candidate.

• Respond to inbound client inquiries and assist with specific service related requests and concerns
• Provide solutions to client issues through the usage of all available resources under limited supervision
• Identify problem areas and remove obstacles to retain HBJamaica's clients
• Provide assistance with the wide range of services to HBJamaica's clients as required
• Complete assigned tasks in an accurate and timely manner
• Consistently achieve individual and team performance targets
• Must pass required tests after completing our 3-month mandatory Trainee Program.  This is a paid, salary Trainee Program.  Will Train the Right Candidate.
• Other job-related duties may be assigned as required.

• No Experience Needed.  Will Train the RIGHT Candidate.
• Proficient in Microsoft Office
• Effective verbal and written communication skills
• Proven ability to work under limited supervision as well as with other team members.
• Excellent technical and data entry skills, including utilizing a 10-key touchpad
• Proven ability to creatively solve problems

• High School diploma or equivalent
Position Requirements
High School, Less than 1 Year work experience
Customer Service, Typing, Microsoft Office
Required Language Skills:
  • English - Very good
Additional Information / Benefits
We offer full benefits including Medical Insurance and Annual Bonus.
Questions to answer on applying for this job
  • What is your MONTHLY Salary Requirement?
  • Are you currently in school?
Contact Information
Contact Name: HBJamaica
Preferred method of contact: Email with CV via Application Box below.
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