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Administrative Assistant

Job in Kingston - Jamaica
Posted by HBJamaica
Full Time position
Listed on 2021-02-10
Job specializations:
  • Customer Service/Help Desk
    Customer Service Rep, Entry Level Customer Service, Help Desk
  • Administrative/Clerical
Job Description & How to Apply Below
Position:  Administrative Assistant (No Experience Required)
We are Jamaica's fastest growing website design and hosting company.  We are one of the best website design and hosting providers around, offering a comprehensive range of products and excellent service.  We are currently seeking the right candidate to fill a position in our customer service department.
Our Customer Service is an ENTRY LEVEL FULL-TIME position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to apply a broad knowledge of HBJamaica's services and as well as to answer questions concerning our system and efficiently resolve customer service related issues.  NO EXPERIENCE REQUIRED.  Will Train the RIGHT Candidate.

Responsibilities:
• Respond to inbound client inquiries and assist with specific service related requests and concerns
• Provide solutions to client issues through the usage of all available resources under limited supervision
• Identify problem areas and remove obstacles to retain HBJamaica's clients
• Provide assistance with the wide range of services to HBJamaica's clients as required
• Complete assigned tasks in an accurate and timely manner
• Consistently achieve individual and team performance targets
• Must pass required tests after completing our 3-month mandatory Trainee Program.  This is a paid, salary Trainee Program.  Will Train the Right Candidate.
• Other job-related duties may be assigned as required.

Qualifications:
• No Experience Needed.  Will Train the RIGHT Candidate.
• Proficient in Microsoft Office
• Effective verbal and written communication skills
• Proven ability to work under limited supervision as well as with other team members.
• Excellent technical and data entry skills, including utilizing a 10-key touchpad
• Proven ability to creatively solve problems

Education:
• High School diploma or equivalent
Position Requirements
High School, Less than 1 Year work experience
Customer Service, Typing, Microsoft Office
Required Language Skills:
  • English - Very good
Additional Information / Benefits
We offer full benefits including Medical Insurance and Annual Bonus.
Questions to answer on applying for this job
  • What is your MONTHLY Salary Requirement?
  • Are you currently in school?
Contact Information
Contact Name: HBJamaica
Preferred method of contact: Email with CV via Application Box below.
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Jamaica-only applications: This Company / Employer has indicated that only qualified candidates currently living in Jamaica (and its citizens living globally) are being considered here for this position. Search Here for alternative jobs that match your location & skills.

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