Business & Quality Analyst Position

Location: Waterloo

Join Manulife as a Business & Quality Analyst in a hybrid setting based in Waterloo, Ontario. This role is crucial for analyzing business processes and ensuring quality standards throughout project execution.

You'll be responsible for gathering business requirements, documenting workflows, and developing quality solutions that improve operational efficiency. Your expertise in business analysis and quality assurance will help you monitor project deliverables and collaborate with teams for ongoing enhancements. Throughout the project lifecycle, you'll ensure compliance and provide valuable insights to management.

Key Responsibilities:

• Analyze business requirements and support project goals

• Document current and future state processes

• Develop test plans to ensure quality and compliance

• Perform quality assurance reviews during implementation

• Report on quality metrics and outcomes to management

Requirements:

• Bachelor’s in Business Administration or similar

• Proven experience in business analysis and quality roles

• Strong communication and analytical skills

• Familiarity with quality management methods

• Post-funding quality control experience preferred

Drive operational excellence with strong analytical skills and a focus on quality throughout project lifecycle.
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