Front Desk Part-Time Associate

Job Location:

Klamath Falls - Klamath Falls, OR 97603

Position Type:
Part Time

As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club.

• Greet members and guests in a friendly and professional manner, ensuring everyone feels welcome and valued.
• Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
• Check‑in members, maintain an organized front desk area, and handle membership‑related transactions (billing, renewals).
• Ensure the front desk and surrounding areas remain tidy, including maintaining locker rooms and bathrooms in a clean, stocked, and presentable condition throughout the day.
• Educate potential members about the benefits of joining Planet Fitness and encourage sign‑ups for memberships, personal training, and other services.
• Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast‑paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.