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Service Desk Analyst

Job in Kuala Lumpur - Malaysia
Full Time position
Listed on 2021-06-19
Salary 1375 USD Monthly USD 1375 MONTH
Job specializations:
  • IT/Tech
    IT Specialist, Entry Level IT, IT Support, Tech, Expat IT
Job Description & How to Apply Below
1. Strong English & Mandarin/ Cantonese/ Vietnamese/Japanese Communication and inter personal skills.
2. Should have good experience in troubleshooting hardware issues for both desktops and laptops.
3. Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Hardware issues etc..
3. Should have experience in Active Directory, Office365 and Desktop troubleshooting
4. Hands on experience on OS troubleshooting skills
5. Hands on experience on VMware and VDI troubleshooting.
6. Good knowledge of ITIL Life Cycle phases – Mandatory
8. Flexible to work in shifts 24X7
Position Requirements
Bachelor, 1 to 2 Years work experience
1. Strong English & NativecCommunication and inter personal skills.
2. Should have good experience in troubleshooting hardware issues for both desktops and laptops.
3. Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Hardware issues etc..
3. Should have experience in Active Directory, Office365 and Desktop troubleshooting
4. Hands on experience on OS troubleshooting skills
5. Hands on experience on VMware and VDI troubleshooting.
6. Good knowledge of ITIL Life Cycle phases – Mandatory
8. Flexible to work in shifts 24X7

Good-to-Have 1. MCP & ITIL Foundation / Intermediate Certification

Should possess good communication skills.
Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Office365, Hardware issues, Wireless issues.
Required Language Skills:
  • Vietnamese - Very good
Additional Information / Benefits
Basic + fix allowances+ 13 months salary

Other benefit

Candidate must be In Malaysia.

We are hiring for Mandarin ,Vietnamese, Cantonese and Japanese , fluent in English
Questions to answer on applying for this job
  • Willing to work 24/7?
  • Are you in Malaysia?
Contact Information
Contact Name: Language Talent Solutions
Contact Phone: 0122255772
Preferred method of contact: Email with CV via Application Box below.
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