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Guest Relation Manager

Job in Kunshan - China
Student, Internship position
Listed on 2019-01-11
Salary 1300 USD Monthly
Job specializations:
  • Hospitality
    Guest Services
  • Hotel Work
    Concierge, Hotel Front Desk, Hotel Management
Job Description & How to Apply Below
* 1. Obey the arrangement, get to work on time, insist on standing service, stand in the designated position to welcome the guests at any time.
* 2. Keep smiling service and worship service, first greet and welcome guests and use proper language.
* 3. Assist guests with inconveniences to assist the concierge in loading and guarding the luggage.
* 4. Pay attention to the characteristics of guests in and out of the hotel, and ask suspicious personnel to ensure the safety of hotels and guests
* 5. Assist senior management is responsible for the hotels and the operation of the whole hotel to collect the guest services arising problems in the process of information.
* 6. Under the direct leadership of the front office manager, in charge of the whole hotel operation during shift.
* 7. Be responsible for handling guest problems and complaints.
* 8. To show work is responsible for important guests.
* 9. Check the equipments for the whole hotel security and daily.
* 10. To solve safety problems during the shift.
* 11. To other divisions to coordinate off record need to communicate.
Position Requirements
Bachelor,   Less than 1 Year work experience
Required Language Skills:
  • English - Good
Contact Information
Contact Name: Wayne Lee
Preferred method of contact: Email with CV via Application Box below.
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