Director – GTx Clients solution and Cash Products

The role is responsible for working with Head GTx of GCC ex UAE, WBG Coverage teams in Kuwait to lead the Product and Solutioning for Cash Management in Kuwait. The role also involves working closely with Client Solution and Coverage teams to support GTx / Cash Management growth in Kuwait. The role will coordinate the product & Channels/platforms rollout process, in coordination with the Payments and Platform teams in UAE.

The role will be based in Kuwait and reporting to Head GTx of GCC ex UAE functionally and Head of IB and Wholesale Banking Coverage in Kuwait.

• Candidate should have strong knowledge and drive for Cash Management products and business needs of clients in Kuwait
• Work together with Head GTx of GCC ex UAE and GTx teams in HO in chalking out GTx / Cash Management for Kuwait. Drive effective implementation of the approved strategy along with relevant business plans.
• Work with HO Product Teams in rolling out new products in Kuwait. Liaise with local internal stakeholders for sign off on Country Addendums in accordance with local regulations and practices.
• Coordinate with HO roles and Ops teams in respective branches to ensure suitable SOPs are in place in line with products parameters and local practices.
• Achieve revenue targets, returns on risk adjusted assets and equity consistent and commensurate with the Bank’s acceptable risk parameters.
• Actively engage with clients and Coverage teams to grow the Cash Management business in Kuwait (CFV and Inbound) and within FAB network, involving origination, structuring and implementation of Trade Solutions.
• Work with Coverage team on creating detailed Client Account Plan for growing GTx business and maximize market share.
• Providing technical guidance to Coverage RMs and facilitate client discussions / requirements in ensuring a high-quality customer experience through consultative approach.
• Establish strong stakeholder relationships and work with colleagues and partners across the network to build a strong Cash Management pipeline for the region.
• Work closely with internal teams in identifying product gaps with suggestions to rectify and improve performance enabling FAB to be a leading GTx bank for the clients
• Identify opportunities for continuous improvement of products, systems, processes, and practices while taking into account client needs, market developments and trends.
• Actively participate in opportunities to update product skills, understand market trends and competitor behaviors.
• Work closely with Business teams across the region and network to develop new markets, clients, and products.
• Closely monitoring usage of products & services by Clients to deepen wallet.

Minimum Qualification - Degree in Finance, Accounting, Commerce or equivalent discipline

Minimum Experience - 5-7 years of Transaction Banking experience with strong domain knowledge in Cash management, fintechs, platforms and with an orientation to client solutioning. Candidate should have experience of Origination, Developing Client Relationship and Team Management.

• Good technical knowledge in GTx Cash Management products in the region, Trade finance knowledge will be added advantage.
• Self-starter who is able to handle all enquiries relating to GTx independently.
• Strong interpersonal skills as well as a team player with strong influential skill that can motivate other team members to achieve the business objective. Ability to work in Matrix environment.
• Strong origination capability coupled with excellent customer service & negotiation skills.
• Strong written and spoken English skills.
• Self-confident and performance driven. Ability to work under pressure with strong delivery focus.
• Ability to articulate, formulate and deliver high quality presentations for internal & external purpose.
• Understanding of operations processes and procedures, and related risks in cash transactions.
• Familiar with regulatory environment.