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Technical Support Engineer

Job in La Coruña - Spain
Other locations: Galicia
Posted by Talingual
Full Time position (Ref. #Tsr galicia)
Listed on 2019-05-13
Salary 16600 EUR Yearly EUR 16600 YEAR
Job specializations:
  • IT/Tech
    IT Support, Tech, Systems Analyst, Network Engineer
  • Computer
Job Description & How to Apply Below
For a global leader in business and IT services we are looking for fluent Italian speakers to join their technical support team in Galicia, Spain. This is a level 3 support position – where you will be dealing with escalated and complex technical issues from business clients. You will identify, investigate, research and provide solutions on user questions and problems in regards to Hardware, Software and Networking issues. This is not an inbound support position, you will manage cases/escalations.
Position Requirements
High School,   1 to 2 Years work experience
We are looking for candidates who have:
– Excellent communication skills both verbally and written in Italian and English
– Computer literate, experience with CRM/ticketing system desired
– Eagerness to learn and develop
– Previous experience in a technical support role and/or degree in Computer Science
– Advanced technical support skills in a Microsoft Active Directory based environment
– Working knowledge of one or more of the following: Microsoft Windows Server, Active Directory, Microsoft Exchange Server, Microsoft SharePoint Server, Microsoft Lync Server.
– Excellent listening and troubleshooting skills
Required Language Skills:
  • Italian - Very good
  • English - Very good
Additional Information / Benefits
Full paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement, assistance with finding a place to live and 1 week accommodation on arrival.
Questions to answer on applying for this job
  • Have you got experience in high level of technical support?
  • Are you fluent in Italian and English?
Contact Information
Contact Name: Talingual
Preferred method of contact: Email with CV via Application Box below.
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