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Customer Service Representative

Job in Lagos - Nigeria
Posted by Hores Recruiters
Full Time position
Listed on 2019-11-29
Job specializations:
  • Manufacturing
    Manufacturer Representative
  • Marketing/PR
    Business Marketing, Marketing Strategy, Product Marketing
Job Description & How to Apply Below
- Open and maintain customer accounts by recording account information. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Maintain financial accounts by processing customer adjustments. - Recommend potential products or services to management by collecting customer information and analyzing customer needs
Position Requirements
Bachelor
- Proven customer support experience.

- Track record of over-achieving quota.

- Strong phone contact handling skills and active listening.

- Customer orientation and ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills.

- Ability to multi-task, prioritize and manage time effectively.

- HND/BSc.
Additional Information / Benefits
Traveling Expences
Medical Expences
Leave Allowance
Contact Information
Contact Name: Hores Recruiters
Preferred method of contact: Email with CV via Application Box below.
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