User Experience Designer

Our client is seeking a UX Designer to support major digital initiatives by translating journey maps and experience flows provided by external partners into detailed UX deliverables, including user flows, wireframes, and high‑fidelity UI.

• Translate journey maps and experience flows provided by external partners into detailed UX deliverables, including user flows, wireframes, and high‑fidelity UI.
• Produce developer‑ready Figma files with clear annotations, interaction details, and responsive behavior.
• Partner with product managers to define UX requirements, acceptance criteria, and design milestones.
• Collaborate with engineering teams to ensure feasibility, alignment with technical constraints, and smooth handoff of design specifications.
• Create user flows, wireframes, prototypes, and high‑fidelity designs that support new and enhanced digital experiences.
• Build interactive prototypes for usability testing, stakeholder reviews, and engineering reference.
• Maintain organized, version‑controlled design files that support iterative development and phased releases.

• Plan and conduct usability testing to validate concepts and refine designs.
• Advocate for user‑centered decision‑making across cross‑functional teams.

• Participate in design workshops, feedback sessions, and collaborative working sessions with product, engineering, operations, and external partners.
• Present design demos and gather feedback from stakeholders at all levels.
• Work closely with fellow designers to ensure consistency and alignment across shared work streams.

• Contribute to the design system by using established components, patterns, and accessibility standards.
• Provide feedback and propose enhancements to the design system as new needs arise.
• Ensure all designs align with and reinforce a unified, scalable design language.

• Experience designing complex UX flows and high‑fidelity UI for digital products.
• Proficiency in Figma for wireframes, prototypes, and high‑fidelity design.
• Experience conducting usability testing and synthesizing insights.
• Preferred:
  Understanding of CSS basics and front‑end implementation considerations.
• Experience working with digital product teams and external agencies.
• Passion for digital customer experience and transformation initiatives; experience in agile/scrum environments.
• Strong attention to detail and ability to communicate clearly and concisely.
• BA in UX design, UI design, graphic design, or related field preferred; master’s degree ideal.
• Occasional travel required to visit childcare centers and conduct field research.

We are targeting a June 1, 2026 hire date